Privacy Policy

Last updated: 8 September 2026

At Jyothishmathi Astrology, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, book an astrology consultation, enrol in a course, purchase a service, or otherwise interact with Jyothishmathi Astrology.

By using this website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Jyothishmathi Astrology provides traditional Vedic astrology consultations, horoscope preparation, Muhurtham consultations, business consultations, astrology courses, educational content, and related services.

For privacy-related questions, you can contact us at:

Email: jyothishmathiastrology@gmail.com

2. Information We Collect

Depending on how you interact with our website, we may collect the following information.

Information You Provide Directly

When you contact us, submit an enquiry, book a consultation, enrol in a course, or purchase a service, we may collect:

• Full name
• City and country
• WhatsApp/mobile number
• Email address
• Date of birth
• Time of birth
• Place of birth
• Birth details of another person where you provide them for compatibility or related purposes
• Questions or information you voluntarily provide regarding your consultation
• Course or service selected
• Payment and transaction-related information
• Communications exchanged with us

Astrological birth information can be particularly personal. We use it primarily for providing the requested astrology-related service and associated customer support.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Approximate location derived from IP address
• Date and time of access
• Referring website
• Website usage and interaction information

This information may be collected through cookies, analytics tools, hosting infrastructure, security tools, or similar technologies.

3. How We Use Your Information

We may use your information to:

• Respond to enquiries and messages
• Schedule and manage consultations
• Prepare horoscope and astrology-related services
• Provide personalised astrology consultations
• Process course registrations
• Provide access to courses and educational materials
• Process payments and maintain transaction records
• Communicate with you regarding your booking, course, purchase, or enquiry
• Provide customer support
• Send important service-related communications
• Improve our website, courses, and services
• Understand how visitors use our website
• Prevent fraud, misuse, and security incidents
• Comply with applicable legal and regulatory requirements
• Protect our legal rights and interests

We do not use your birth details or consultation information for purposes unrelated to the service you requested unless you have separately provided consent or such use is otherwise permitted by applicable law.

4. Astrology and Personal Information

Astrology consultations may require information such as your date, time, and place of birth.

We understand that this information can be sensitive from a personal and cultural perspective.

We therefore aim to handle such information responsibly and use it primarily to:

• Prepare your horoscope
• Perform astrological calculations
• Provide the consultation or service you requested
• Communicate with you regarding that service
• Maintain necessary service records

We do not publicly publish your personal birth details, consultation questions, horoscope, or other private information without your permission, except where disclosure is required by law.

5. WhatsApp and Other Communication Channels

If you contact Jyothishmathi Astrology through WhatsApp or another third-party communication platform, your communication may also be subject to that platform’s own privacy policy and terms.

We may use information received through these platforms to respond to your enquiry, arrange appointments, provide customer support, and deliver requested services.

We recommend that you avoid sending unnecessary sensitive information through public or unsecured communication channels.

6. Payments

Payments for consultations, courses, horoscope services, and other offerings may be processed through third-party payment providers.

Jyothishmathi Astrology generally does not need to receive or store your complete card, banking, UPI, or other payment credentials.

Payment providers may collect and process payment information according to their own privacy policies and applicable laws.

We may retain limited transaction information such as:

• Customer name
• Amount paid
• Date of payment
• Service or course purchased
• Transaction/reference number
• Payment status

This information may be retained for accounting, tax, customer service, dispute resolution, fraud prevention, and legal or regulatory requirements.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies may be used to:

• Make the website function properly
• Remember certain preferences
• Understand website traffic
• Improve website performance
• Measure the effectiveness of our content and marketing
• Maintain website security

You may be able to control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

8. Analytics and Third-Party Services

We may use third-party services for purposes such as:

• Website analytics
• Website hosting
• Payment processing
• Communication
• Video or course delivery
• Security
• Marketing
• Performance monitoring

These providers may process certain information on our behalf or independently according to their own privacy policies.

We do not sell your personal information to third parties.

9. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against:

• Unauthorised access
• Accidental loss
• Misuse
• Unauthorised disclosure
• Alteration
• Destruction

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

You should therefore avoid sending information that is unnecessary for the service you are requesting.

10. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The retention period may depend on:

• The nature of the information
• The service provided
• Whether you have an ongoing relationship with us
• Accounting and tax requirements
• Legal or regulatory obligations
• Dispute resolution requirements
• Our legitimate business interests

When information is no longer reasonably required, we may securely delete, anonymise, or otherwise dispose of it.

11. Sharing of Personal Information

We do not sell or rent your personal information.

We may share limited information where reasonably necessary with:

• Payment service providers
• Website and hosting providers
• Course or technology platforms
• Communication service providers
• Analytics and security providers
• Professional advisers
• Government authorities or law-enforcement agencies where legally required
• Other service providers acting on our behalf

Where appropriate, we take reasonable steps to ensure that third parties handle personal information consistently with applicable privacy requirements.

12. International Users

Jyothishmathi Astrology may provide services to people located outside India.

If you access our website or purchase a service from another country, your information may be processed in India or in another country where our service providers operate.

Privacy laws may differ between countries.

By using our website or services, you acknowledge that your information may be transferred, stored, or processed outside your country of residence, subject to applicable legal requirements.

13. Children’s Privacy

Our website and services are not intentionally designed to collect personal information from children without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and, where appropriate, delete the information.

14. Your Privacy Rights

Depending on where you live and which privacy laws apply to you, you may have certain rights concerning your personal information.

These may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Request restriction of certain processing
• Withdraw consent where processing is based on consent
• Object to certain forms of processing
• Request information about how your data is used
• Raise a privacy-related complaint

Some rights may be subject to legal limitations or exceptions.

To exercise a privacy right, contact us using the details provided below.

15. Marketing Communications

We may occasionally send communications relating to our courses, services, educational material, or announcements where permitted by applicable law.

You may request that we stop sending promotional communications at any time.

Service-related communications, such as booking confirmations, payment information, course access information, or important updates, may still be sent when necessary to provide a service you have requested.

16. Third-Party Websites and Links

Our website may contain links to third-party websites, social media platforms, payment providers, video platforms, or other external services.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policy of any external website before providing personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes to our services
• Changes to our website
• Changes in technology
• Changes in applicable laws or regulations
• Changes to our privacy practices

When we make changes, we will update the “Last updated” date at the top of this page.

We encourage you to review this page periodically.

18. Contact Us

If you have questions about this Privacy Policy, want to request access or correction of your information, or have a privacy-related concern, please contact us.

19. Important Disclaimer

Astrology services provided by Jyothishmathi Astrology are based on traditional astrological practices and are intended for guidance, reflection, and educational purposes.

Astrology is not a substitute for professional medical, psychological, legal, financial, or other specialist advice.

For medical, mental-health, legal, financial, or other professional matters, you should consult an appropriately qualified professional.